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No Refund Policy for Detailing Services
Thank you for choosing our detailing services. We take pride in providing exceptional service to our valued customers. As part of our commitment to transparency and ensuring a smooth business relationship, we have established the following No Refund Policy, which outlines the terms and conditions regarding refunds for our detailing services:
1. Service Agreement: By engaging our detailing services, you acknowledge and agree to abide by this No Refund Policy.
2. Non-Refundable Services: All detailing services rendered by our team are non-refundable. Once the service has been completed, the payment made for that service will not be refunded under any circumstances.
3. Pre-Service Inspection: Before we commence any detailing service, we encourage you to thoroughly inspect your vehicle to ensure it meets your expectations. If there are any concerns or specific requirements, kindly communicate them to our team before the service begins. Once the service has started, any requests for refunds will not be entertained.
4. Satisfaction Guarantee: We strive to provide excellent customer service and maintain a high standard of detailing. In the event that you are dissatisfied with any aspect of our service, please inform us immediately, and we will make every effort to rectify the issue to your satisfaction. However, this guarantee does not extend to a refund of the service fee.
5. Changes or Cancellations: If you need to make changes to your scheduled appointment or cancel the service, we kindly request that you provide us with at least 24 hours' notice. Failure to provide sufficient notice may result in a cancellation fee, but it will not entitle you to a refund for any services already rendered.
6. Force Majeure: We shall not be held liable or responsible for any delays, cancellations, or disruptions to our services due to circumstances beyond our control, including but not limited to natural disasters, extreme weather conditions, acts of God, government regulations, or any other unforeseen events. In such cases, refunds will not be provided.
7. Exceptional Circumstances: In rare cases where a refund may be considered, such as if we are unable to fulfill the service due to our negligence or error, any refund decision will be at our sole discretion. Our maximum liability shall be limited to the amount paid for the specific service in question.
8. Modification of Policy: We reserve the right to modify or amend this No Refund Policy at any time without prior notice. The updated policy will be effective immediately upon posting on our website or any other relevant platform.
By proceeding with our detailing services, you acknowledge that you have read, understood, and agreed to this No Refund Policy. If you have any questions or concerns, please feel free to contact our customer service team, and we will be happy to assist you.
Thank you for choosing our detailing services.
Release of Liability Policy
This Release of Liability Policy (the "Policy") is entered into between Smokey's Auto Care, and the customer or entity utilizing the services provided by the Company.
1. Assumption of Risks:
By engaging the services provided by the Company, the Customer acknowledges and assumes all risks associated with the detailing services. The Customer acknowledges that detailing services involve inherent risks, including but not limited to, damage to the vehicle's interior or exterior, injury or harm to individuals, and other potential risks that may arise during the provision of such services.
2. Waiver and Release of Claims:
In consideration of the services provided by the Company, the Customer hereby waives, releases, and discharges the Company, its officers, directors, employees, agents, and subcontractors from any and all claims, liabilities, damages, costs, expenses, and causes of action arising out of or related to the detailing services, including but not limited to, any loss, damage, injury, or harm to the vehicle, its contents, or any person, whether arising from negligence, breach of contract, or any other cause of action.
3. Indemnification:
The Customer agrees to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, and subcontractors from and against any and all claims, liabilities, damages, costs, expenses, and causes of action arising out of or related to the detailing services, including but not limited to, any claims brought by third parties, loss, damage, injury, or harm to the vehicle, its contents, or any person, whether arising from negligence, breach of contract, or any other cause of action.
4. Limitation of Liability:
To the maximum extent permitted by applicable law, the Customer agrees that the Company's total liability arising out of or related to the detailing services shall not exceed the total amount paid by the Customer for the services rendered by the Company. In no event shall the Company be liable for any indirect, consequential, incidental, punitive, or special damages.
5. Governing Law and Jurisdiction:
This Policy shall be governed by and construed in accordance with the laws of Virginia Commonwealth. Any disputes arising out of or related to this Policy shall be subject to the exclusive jurisdiction of the courts located in The Commonwealth of Virginia.
6. Severability:
If any provision of this Policy is deemed to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.
By utilizing the services provided by the Company, the Customer acknowledges that they have read, understood, and agreed to the terms of this Release of Liability Policy. This Policy shall remain in effect for all current and future interactions between the Company and the Customer, unless otherwise terminated in writing.
Smokey's Auto Care
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